Frequently Asked Questions
I need a gift tomorrow, what should I do?
After completion of your order, you will receive a personal confirmation and congratulation letter by email that includes your given star name. Print this letter and give it to your very special someone tomorrow as a preview of what is to come. Estimated shipping time with Priority International Air Mail is 4-7 business days or, if you choose, 1-2 business days with UPS Worldwide Express.
I have a question regarding my order, who do I talk to?
Please send all inquiries to firstname.lastname@example.org, and we will get back to you ASAP.
What forms of payment do you accept?
We accept both Visa and MasterCard. All orders are processed through a server secured with 128-bit SSL. All orders must be prepaid. Sorry, no CODs.
Do you offer any quantity discounts?
Yes, we do have a quantity discount program. Each star kit includes its own unique star. If you have a group purchase that you would like us to consider, please contact email@example.com with the details.
Explain what Online Star Registry does?
Online Star Registry offers a service to name real stars. Once purchased, the star name is recorded under copyright for Online Star Registry's star booklet.
Are my star names recognized by scientific bodies?
The stars that are named through Online Star Registry are not recognized in an official body though they are recorded in a book, which is registered in the copyright office of the United States of America. Each star name will be filed and registered once only.
Do I own the star that I name?
It is not possible to actually own a stellar object as nobody (or everybody, depending on your way of looking at it) has ownership. A star is essentially a ball of boiling gas millions of miles away, so ownership is hardly a viable option anyway!
Will my star be unique to me?
Each star name will be filed and registered in The Online Star Registry once only. The star name will be filed in a Registry Vault and recorded in a book, which is registered in the copyright office of the United States of America. Your star location is unique to you and you alone.
What is a star?
Stars are huge balls of hot, glowing gases. Our sun is a star. It is just an ordinary star, not the biggest nor the brightest. But the sun is the star that is nearest to our planet Earth. Earth is part of the sun's family of planets, moons, and comets called the Solar System. All of the other stars that we see in the sky are much farther away from Earth.